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Now You Can Text Your Jeweler, OMG!

Let’s party like it’s 1999

Now you can text Arden Jewelers
Go ahead and text us! Photo by Kamyar Adl.

Wouldn’t it be nice if the companies you work with could be more like your friends?

If you have a quick question for a friend, you don’t send them an email and get back an automated response saying they have received your message and will respond within 24-48 business hours. You don’t call them and wait on hold to some sweet elevator music. No, you just shoot them a quick text. Now, you can do the same with Arden Jewelers!

We have recently enabled texting on our main phone number (916-481-8006). Now you can:

  • Send us a picture of a damaged piece of jewelry to see if we can fix it
  • Ask us a quick jewelry question
  • Just say “Hi”
  • Send us a link or a picture of a piece of jewelry you want to modify for a new custom design
  • Send us 15 smiley emojis when you first try on your new ring (our favorite)

This is a whole new way that we can connect with you, and we’re very excited about it. So, go ahead, text away! We would love to chat with you. Please keep in mind that we are able to respond faster during our business hours, but we will get back to you as soon as we can no matter when you send your text.

What people are saying

  1. Elle says:

    I have a vintage wedding ring from 1948. I know because it’s engraved. It’s 14kt (stamped), but has yellow and white gold. There is a second ring from an anniversary upgrade that is white, but has no stamp. The styles are wildly different – one is heavy stones and the other is simple gold with a white gold elongated diamond shape. Is there any way to unify them by color – without affecting the inside of the yellow gold ring inscription? I guess that I am asking if I can plate the outside of the yellow/white ring, so the inside stays yellow and the outside is white?

    • Hi Elle, thanks for commenting. That’s a good question. Without seeing the rings in person, it’s difficult to say for sure, but from your description I think your answer is going to be yes and no. Yes, we can most likely plate the outside of the ring white while leaving part of it yellow. No, you probably don’t want us to.

      This is because plating is an extremely thin coating that can come off relatively quickly with wear. This problem is worse on rings than other types of jewelry because they are constantly in contact with our skin. So, if you put a white plating over a yellow metal, the daily wear will cause the plating to look splotchy and uneven after only a short time.

      Hopefully that makes sense, and if you are in the Sacramento area, feel free to bring your rings by the shop. We can give you much more accurate advice once we see them. You can also checkout our FAQs on gold plating here.

  2. hauteflash says:

    I have a necklace with a stamp 989 on the clasp and a D with an line or arrow across it? What does this mean?

    • Hello, thanks for commenting. The D with a line or arrow across it is most likely a manufacturer’s mark indicating who made the piece. The 989 stamp is a tricky one. We have had other people ask about it as well. It may also be a manufactuer’s mark as we are not aware of any particular jewelry meaning it has. Please comment back if you find anything else out about it. We would love to know.

  3. Mary says:

    I have several heart earrings stamped 925 and 750 I bought a heart necklace in New York stamped metals. I want to know where I can find how I can find a Jeweler to sell them.

    • Hi Mary, thanks for commenting. We buy jewelry, and we would be happy to take a look at them. If you are able to come by the shop we can let you know how much they are worth. If not, feel free to email us some pictures, and we can try to give you a ballpark value.

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